Professional employment
Technical Support & Diagnostics
Support work where symptoms are incomplete, the next test matters, and the explanation must help someone act.
- Remote technician support
- Fault isolation
- Symptom interpretation
- Repair-path evaluation
- Escalation context
- Customer communication
- Technical documentation
- Case-management workflow
Professional & hands-on field work
Hardware, Electronics & Safety
Physical-system experience that reinforces measurement, safe isolation, service information, and verification after repair.
- Appliance diagnosis
- Electronics troubleshooting
- Computer diagnosis & recovery
- Component-level reasoning
- Industrial compressors
- Vacuum systems
- Lockout/tagout practices
- Amateur Radio General · KD7RUE
Personal infrastructure · Owner/operator
Linux & Infrastructure
Hands-on operation of a personal platform, clearly separated from paid enterprise employment.
- Linux administration
- systemd
- Proxmox
- Virtual machines
- Containers
- ZFS-backed storage
- Docker & Compose
- Service health checks
- Backups & recovery
- Resource troubleshooting
Personal infrastructure · Owner/operator
Networking & Secure Access
Network and edge-service practice focused on traceable behavior, narrow trust, and configuration that can be checked.
- pfSense
- VLAN segmentation
- DNS
- Routing
- WireGuard
- Firewall policy
- TLS reverse proxies
- Secure administrative access
- Service exposure review
Open source & operational tooling
Automation & APIs
Small tools and repeatable workflows that remove manual error without hiding risk behind unnecessary complexity.
- Shell scripting
- Python
- REST APIs
- JSON & structured data
- Git
- Regression tests
- Configuration validation
- Idempotent operations
- Release checks
Personal infrastructure · Applied practice
Self-Hosted AI Systems
Operational work around local model services and the resource, routing, health, and privacy questions that come with them.
- GPU workloads
- Local model serving
- Model routing
- Speech workflows
- API-compatible inference
- Service isolation
- Resource-aware scheduling
- Health validation
Across professional, project & personal work
Documentation & Recovery
Operational quality is not just making a change; it is leaving the system understandable and recoverable.
- Runbooks
- Rollback procedures
- Change summaries
- Backup verification
- Post-change checks
- Failure-boundary notes
- Privacy-safe evidence
- Trade-off documentation
Professional tool familiarity
Support & Collaboration Tools
Tools used in the recent remote-support workflow.
- ServicePower
- Avaya
- Microsoft Teams
- Outlook
- Excel
- Phone-based technical support